At kss918, your personal data is handled with the same care and discipline we apply to every other part of our platform. This policy explains what information we collect, why we collect it, how it is used, and what rights you have as a Malaysian player on our platform.
This Privacy Policy ("Policy") sets out the basis on which KSS918 ("kss918", "we", "us", "our") collects, processes, stores, and shares personal data obtained from individuals ("Players", "Users", "you") who access or use the kss918 online gaming and sports betting platform at kss918.cam (the "Platform").
kss918 is committed to protecting the privacy and personal data of all players, including those accessing the Platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations across Malaysia. We process personal data only to the extent necessary to deliver our services, comply with our legal obligations, and maintain the security and integrity of the Platform.
By registering an account on kss918, making a deposit using any supported Malaysian payment method (including Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, or any other supported channel), or otherwise accessing the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which form part of your agreement with kss918.
For the purposes of this Policy, the following terms carry the meanings assigned below:
kss918 collects the following categories of Personal Data, depending on your interaction with the Platform:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, nationality | Account registration, KYC verification, age confirmation (21+) |
| Contact Data | Email address, mobile number, residential address (city/postcode) | Account communication, support, notifications |
| Financial Data | Payment method details, transaction history, deposit/withdrawal amounts in MYR | Payment processing, AML compliance, withdrawal verification |
| Gaming Activity Data | Bet history, game sessions, wagering amounts, win/loss records | Platform operation, responsible gambling monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Service delivery, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out choices, preferred communication channels, promotion response history | Personalised marketing (where consented) |
We do not collect or process special categories of sensitive data (such as racial or ethnic origin, religious beliefs, or health information) except where strictly required by applicable law or responsible gambling obligations.
kss918 collects Personal Data through the following means:
kss918 processes your Personal Data on one or more of the following legal grounds:
kss918 uses your Personal Data for the following specific purposes:
kss918 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We may share your Personal Data with third parties only in the following strictly defined circumstances:
All third parties with whom kss918 shares Personal Data are contractually obligated to process that data only for the specified purpose, maintain appropriate security standards, and comply with applicable data protection law.
kss918 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies used are described below:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Authentication, session management, security tokens — required for the Platform to function | No — essential to service delivery |
| Functional | Remembering your language preferences, display settings, and game history | No — enhances core functionality |
| Analytics | Aggregated usage data to understand Platform performance and user behaviour patterns | Yes — opt-in required |
| Marketing | Tracking promotional campaign interactions and personalising bonus offers | Yes — opt-in required |
You may manage cookie preferences through your browser settings at any time. Please note that disabling strictly necessary or functional cookies may impair your ability to use certain features of the Platform, including account login and payment processing.
kss918 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents recovery or re-identification.
kss918 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. These measures include but are not limited to:
Subject to applicable law, you have the following rights in relation to your Personal Data held by kss918. To exercise any of these rights, please contact our support team using the details in Section 15.
Request a copy of the Personal Data kss918 holds about you, including the categories of data processed and the purposes of processing.
Request correction of any inaccurate or incomplete Personal Data held in your account record.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that kss918 restricts the processing of your Personal Data in certain circumstances, such as while a rectification request is being assessed.
Request a structured, machine-readable copy of the Personal Data you have provided to kss918 for transfer to another service provider.
Object to kss918 processing your Personal Data for direct marketing purposes or on the basis of legitimate interests.
Where processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting prior processing.
Request human review of any decision made solely by automated means that significantly affects your rights or interests as a kss918 player.
kss918 will respond to all verifiable data rights requests within thirty (30) days of receipt. Where a request is particularly complex or where kss918 receives a high volume of requests, this period may be extended by a further sixty (60) days, of which you will be notified promptly.
The kss918 Platform is strictly intended for individuals aged 21 years and above. kss918 does not knowingly collect, store, or process Personal Data from individuals under the age of 21.
Where kss918 identifies or has reasonable grounds to suspect that Personal Data has been submitted by a person under the age of 21, we will immediately suspend the associated account, forfeit any balance held, delete the collected data to the extent permitted by law, and report the matter to the relevant authorities where legally required.
If you are a parent or guardian and believe that your child has submitted Personal Data to kss918, please contact our support team immediately so that we can take appropriate action without delay.
The kss918 Platform does not contain hyperlinks to external third-party websites. However, you may access the Platform through a third-party referral or affiliate link. kss918 has no control over the privacy practices or content of third-party websites and accepts no responsibility for how such parties collect or process your Personal Data.
When you use a supported payment method — such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or your Maybank / CIMB / Public Bank / Hong Leong account — you are also subject to the privacy policies of those respective financial service providers. kss918 recommends that you review the privacy terms of your payment provider before completing any transaction.
kss918 reserves the right to update, amend, or replace this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, or our operational practices. The "Last Updated" date at the top of this document reflects the most recent revision.
Where amendments are material — meaning they affect your rights or the ways in which your Personal Data is processed in a significant way — kss918 will notify you via your registered email address or through a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree with any amendment, you should cease using the Platform and request account closure before the effective date.
For all privacy-related enquiries, data rights requests, or concerns about how kss918 handles your Personal Data, please contact our support team using the details below. Data rights requests must be submitted with sufficient identification information to allow us to verify your identity before processing the request.
kss918 is committed to resolving all privacy concerns promptly and transparently. If you are dissatisfied with our response to a data rights request, you may escalate your complaint to the applicable data protection authority in your jurisdiction.
Our Privacy Commitments
Privacy is not an afterthought at kss918. These six commitments reflect the operational standards we hold ourselves to every day.
All Personal Data stored on kss918 servers is encrypted using AES-256 — the same standard used by international financial institutions. Your data is unreadable without the corresponding decryption key.
kss918 has a strict and unconditional policy against selling, renting, or trading your Personal Data to third parties for commercial purposes. Your data belongs to you — not to advertisers.
Any data rights request — access, correction, deletion, or portability — is fulfilled only after we have verified your identity. This protects your data from being accessed or altered by unauthorised parties.
Withdrawing consent from marketing communications on kss918 takes one action — a single click in your account settings or a message to our live chat team. No friction, no retention tactics, no re-subscription delays.
We do not hold your data indefinitely. Each data category has a published retention period, and data is securely deleted or anonymised once that period expires — with no manual intervention required from you.
kss918 commissions regular penetration tests and security audits from qualified independent specialists. Any identified vulnerabilities are remediated before they can affect player data or platform integrity.
Questions or Concerns?
If anything in this Privacy Policy is unclear or you would like to exercise any of your data rights, our support team is available 24/7 to assist. You can also review our full Terms & Conditions or visit the homepage to explore the platform.
For players aged 21 and above only. | Responsible Gambling | FAQ